Deliveries & Returns

Deliveries
All Items are sent by recorded delivery
UK – Please allow 2 to 3 working days when ordered before midday. Northern Ireland and the Scottish Highlands and Islands make take a little longer.
Europe – Please allow 5 working days if ordered before midday
Rest of World – Please allow up to 7 working days and a little flexibility.


Delivery Costs
UK- FREE
Rest of World- £3 for first item and £1.50 for each subsequent item

Returns
We guarantee to refund any unsuitable item if we are notified with 7 days by telephone or in writing.
The item must be returned to us within 14 days of being sent out in an unworn, saleable condition with tickets still attached. Please notify us immediately if you are sending items back.
We cannot refund the items until we have received them at Lowie headquarters so be sure to send them by RECORDED DELIVERY.
We cannot refund postage paid.
You will be refunded in the same manner in which you paid.